Some reasons why doing quality control remotely is good for your digital deliverables

Alexandre Sompheng
5 min readAug 19, 2020
Working with remote teams become the new normal

While most verticals face some reluctance in going remote due to certain restrictions, there is one crucial aspect of a Software Development Lifecycle that doesn’t require constant collaboration or mentorship. The process of Quality Control is essential throughout the SDLC to ensure the utmost quality of your digital deliverables from every aspect. The quality of a product reflects the quality of your organisation which is why Quality Control is paramount. It allows you to strive for perfection and set a benchmark for your services.

Quality Control is different from other roles involved in IT application development. It requires good analyzing skills, good observation, and above all, an eye for detail backed by proven expertise.

Unfortunately, the inclination towards development role has led to a scarcity of talented professionals in the field of Quality Control. Therefore, it is difficult to find a Quality Control employee in western markets who not only has the expertise but also seems a perfect fit for your organisation. Even if you find someone with the relevant skills and knowledge, you will have to spend a ridiculous amount of money for their services.

Thanks to the availability of offshore quality control teams, organisations have come out of this dilemma. The freedom to execute quality control tasks (Test Strategy, Test Book, Test Cases, Test Execution, Reporting) from abroad allows the organisations to maintain the quality standards of their IT applications, without compromising their budget. But the budget is not the only benefit that comes with getting Quality Control remotely.

I have setup, and it is running since 2014, some dedicated Quality Control teams at Ekino Vietnam for multiple customers in Europe. I have noticed their high satisfaction using such services. For proof, in 2020, even during the strongest business crisis, and without contract duration commitment, they keep using Ekino Vietnam services even though their core businesses are in hospitality for one and transportation for the other. And both have different project organisation, one has agile feature teams, the other one has agile component teams, yes it is doable remotely independently of your project methodology.

Mentioned below are the top 5 benefits of getting remote Quality Control:

1. Access to a huge talent pool

The perks of being able to tap into a huge reserve of talented professionals come at no surprise.

Most commonly referred to as the ‘millennial effect’, this generation has a lot to offer provided you are able to incorporate them into your organisation and remote work makes that possible. You can enjoy the ability to go beyond the usual commute and expand your horizons.

Furthermore, getting Quality Control remotely will allow you to work with skilled professionals who will ensure the optimum quality of your product. Vietnam is one of the top destinations where you can find such professionals.

2. Segregation of duties to catch issues

Managing your digital deliverables can become an extremely cumbersome process and Quality Control and Assurance is a crucial part of this process. Therefore, embracement of the best Quality Control measures takes precedence in defining the success of your digital deliverables. In simple terms, Quality Control for your digital deliverables needs to be top-notch and of the utmost importance. But, it is a bitter truth that you can not give the appropriate importance to one single aspect, not to mention the need for the procurement of expensive, experienced resources.

This is where Offshore Quality Control swoops in. The inclusion of a third-party Quality Control team will introduce exceptional methodologies, work according to the industry standards and ensure the utmost quality of your digital deliverable. Furthermore, professionals in Offshore Quality Control have an eye for detail. They are more than capable of identifying the rare quality issues with major impacts that are easily missed by someone lacking the required experience.

3. Rely and learn from the ones mastering the Quality Control processes

Remote Quality Control creates better standardisation. Essentially, remote teams require enhanced task categorization to get a clear understanding of the deliverables. With this need, organisations face a challenge to come out of their comfort zones and create a more standardised flow of events to be tracked.

Considering the importance of deadlines, organisations can not choose to dive into such an ecosystem, even if they wanted to. Thankfully, the curtains on Offshore Quality Control have risen. Having inculcated an environment of standardization, executing tests abroad provisions you with experts ready to improve the quality of your deliverable from the day one. Such teams require just a few hours to integrate with your existing workflow. Their advent into your organisation will introduce best practices of Quality Control measures.

4. Cost-reduction

No matter the size, cost-reduction is one aspect that every organisation is looking for. When working with remote Quality Control experts, you can get the following two benefits in terms of cost-reductions.

Infrastructure cost: More employees mean more office space and it is not a revelation that office space is too expensive these days. Therefore, shifting towards a remote working paradigm will allow you to reduce the need for additional infrastructures such as additional space, table, chair, and other facilities leading to considerable cost-reduction.

Lesser salaries: The need for high-quality work at the lowest possible cost has always swayed the market. Even if you have the mindset of giving more priority to quality than to the monetary aspect, you are bound to be amazed by the quality in Vietnam and the cost you will have to bear for it. Compared to western countries, Vietnam offers the lowest labour costs along with Standardised methods, best practices, fast results, and assured quality, as just a few in a long list of amenities you get at this cost.

5. Inclusivity

Having diversity and inclusion in your organisation opens the doors to a plethora of benefits.

  • Creativity
  • Different perspectives
  • More innovation
  • Better collaboration and decision making
  • Better reputation

Unfortunately, the inclusion of a diversified culture is restricted due to the fact that your organisation has been hiring in a particular area. Well, not anymore. With the advent of the remote teams, you can further reach and hire professionals from different regions having different cultural and socioeconomic backgrounds.

Offshore Quality Control is a blessing in disguise.

Most organisations have been reluctant to shift to a remote working paradigm but the inevitable enhancements and benefits of incorporating offshore teams make it worth the efforts. Apart from the benefits mentioned above, remote Quality Control leads to more reliability, improved productivity, positive environment, lesser conflicts, and above all, unprecedented quality of your digital deliverables.

But, you get the perfect answer only if you look in the right place. When looking to move your Quality Control offshore, Vietnam is amongst the best places. Vietnam is a hub for highly skilled Quality Control experts who follow the best practices to test IT applications. Waterfall or Agile methodologies, the diversified talent pool in Vietnam exposes you to the best outsourcing test activities for IT applications.

Contact us if you want to know more about how we accompany our customers with Quality Control services.

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Alexandre Sompheng

CEO of Ekino Vietnam (Havas CX — Havas Group) and Chairman of the EUROCHAM Digital Sector Committee.